Privacy Policy

Effective date: 01/10/2025

Brow Muse (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal information when you use our website or book services.

1. Information we collect

• Personal data: Name, email, phone, address, treatment history, allergy info from bookings or consultations.
• Technical data: IP address, device/browser type, pages viewed (website usage).
• Marketing data: Preferences if subscribed to newsletters.

2. How we use your data

• To book and deliver eyebrow/lash treatments and training.
• To communicate changes, marketing (with consent), and appointment reminders.
• To improve our website and services.

3. Legal basis

• Contract: To fulfil appointments or training cancellations.
• Consent: For marketing messages.
• Legitimate interest: For internal admin, feedback, improving service.

4. Data retention

• Personal data held only as long as necessary for service provision or legal obligations.
• You can request data deletion at any time.

5. Sharing your information

We may share data with:

• Online booking system providers (stripe, scheduling tools).
• Legal authorities if required by law.

We do not sell your personal information.

6. Cookies & tracking

Our website uses essential cookies. Optional analytics cookies are used only with your consent. You can disable cookies via your browser.

7. Your rights

As per GDPR, you can access, correct, delete, or restrict processing of your data. Contact us to exercise these rights or lodge a complaint with the ICO.

8. Contact information

Email: Browmuse@aol.com / Address: 88 Holburn St, Aberdeen AB10 6BY

9. Changes to this policy

We may update this policy occasionally. Changes take effect 30 days after posting.